Department: Quality
Reporting to: Quality Manager
Grade: H
Responsibilities:
- To actively support the implementation, maintenance, performance and improvement of the Quality Management System by applying appropriate quality tools and techniques.
- To work independently and as a team member in conducting Quality Engineering activities.
- To work in line with KPM Quality, Safety and Environmental Policies, Procedures and Instructions.
- To identify performance trends and potential and actual non-conformances in products and processes through data gathering, analysis, monitoring and auditing.
- Decision making: To stop production, drive containment action and take corrective or preventive action. To ensure effective and timely defect management.
- To propose and implement robust and cost effective solutions and improvements.
- To carry out audits, inspections, measurements and tests in a timely and accurate manner.
- Clear, concise, accurate and data driven reporting of results, trends actions and progress.
- To develop effective relationships with other team members and departments, suppliers and customer personnel as appropriate to facilitate product and service quality.
- To provide training support and to overcome barriers to quality improvement.
Activities:
Quality to Customer & NPI
- Customer performance monitoring, trend analysis & reporting
- OEM Customer certification programmes (e.g. CAT SQEP) & visits
- Process Control
- Gauging methods development for process
- Process data, trends and issues
- Support process control training for shop floor
- APQP – Support NPI projects
- Customer PPAP
- Supplier visit in support of APQP, PPAP
- Measurement as required
- Projects as required
- Deputise on material sentencing, morning walk, etc
Process Control & Cleanliness
- Gather shop floor SPC and Dim Check Sheet data, trend and quick feedback
- Measurement as required
- Projects as required
Quality Management System and Audits
- Document control – admin
- Liaise with and support other functions with document management (training)
- Conduct internal process and systems audits
- Assist 2nd and 3rd party external audits and associated actions
- Projects as required
Production QA Support
- Quick feed back to production on issues from internal and customer etc
- Scrap reduction project / BOS
- Disposition sentencing, morning walk, RTS and defect processing
- Liaison with Production to resolve issues
- Support first off training
- Product audit – pumps assemblies and components
- KPMJ spares auditing
- Measurement as required
- Projects as required
- Deputise on motors issues, personnel admin if needed
Registry Testing
- Registry
- New Travel Cards
- Travel Cards to be handed over to Engineering & Planning
Job Accountabilities – Key Performance Indicators:
| Indicator | Definition | Explanation | You are seeking to… |
| Process Surveillance | Checks conducted vs. plan Concern action close-out (BOS or OIL) | Measures the extent of process surveillance conducted and the results / trends against a surveillance plan. Measures the action closure status of the concern list. | Ensure all processes are subject to a planned surveillance. Conduct effective and timely corrective and preventive action. |
| Registry testing | % completed vs. plan | Ensure registry testing is completed in accordance to the build plan and do not effect customer delivery dates | Ensure customer receives motor tested to the correct specification and with all documentation required |
| Projects | % completed vs. plan | Project activities must have a plan and stated deliverables against which progress is monitored. | Ensure project results are delivered on time. |
| Material Disposition / Defect Management | Timely review and action 5s of Central Inspection Hold area | All material properly identified and status known. No material from preceding month left un-actioned / accumulating. Central Inspection, Hold / Quarantine area 5S is maintained to good standard using marked out designated lanes and no overflow / mixing or delayed transactions on SAP. | Ensure material is properly identified and the disposition clearly known. Take action in a timely manner in line with procedures. Ensure defective or suspect material cannot contaminate OK material. |